and to some extend optimistic to many clients. But the most relevant question here is; does partnership is real in every sense of the world. I believe, the answer may vary from organization to organization and people to people and it is due to various factors a technology consulting company may focus on fulfilling client’s basic needs providing them technology advice and source whatever tangible product and services are required to facilitate their need.
In my consulting career, I experienced many times what clients reasonably expect from “partnership” and from their definition this must go well beyond from fulfilling their basic needs. They expect technology partner to have vested interest in their business, providing the benefits and guidance that may help them grow and become successful.
I think it is a fair expectation when looking for technology partner. I personally believe, our clients can manage their business better, expand it faster and explore more opportunities and increase profit margins if they will have reliable technology partners to support them who are committed to take this “business support responsibility” very seriously.
The fundamental truth all technology partners must remember, “Business comes first. Technology comes later”. This simple rule implies that more value should be given to business and technology should be selected to complement the business needs and not the other way around.
Technology partners are proving increasingly essential to a broad range of small to medium-sized businesses. A responsive technical partner certainly will not be free but should be sympathetic to those sorts of services that can exploit business funds. In my opinion, for instance they can provide high-level specialized skills when needed and charge accordingly but at the same time provide reduce rate for services as help desk and monitoring of services.
Having effective partnership is always helpful in bridging the gap between implemented solutions and what is truly needed to support business. They identify genuinely effective technical options and help determine if a company is using its current technology to its fullest capacity and how to maximize the solutions it already owns. They help the company to implement strategic road-map, prioritize the need, recommend / plan effective implementation strategy.
Involving technical partners continually develop an understanding of the business at hand as they can offer strategic insight into how new solutions and technologies can reduce cost and streamline the company operation. Such involvement from technical partners where they can explain the Return on Investments (ROI) to client’s management is a real partnership.